I can operate the scanner using the HP e-All in One Printer but of course this will only provide a single page scan.Īny assistance would be most gratefully accepted.

Open it Your question probably is step 3 above. Using Windows Store search for this app (don't know why I could not find it yesterday, on this same computer) 2. Just for you, I ran the following steps: 1. I note that this application when I attempt to run it seems not to complete its routine & can appear to be 'working' for more than 20 minutes (I gave up & closed it using Task Manager). But you would not do this and prefer to use HP Scan and Capture. I have attempted to run HP Print & Scan Doctor (V4.9) to resolve the scanning problem. You can edit and reorder document pages and export your scanned images in several different formats. It allows you to scan both documents and photographs or other images using an HP scanner. Unfortunately the application still refuses to run. When I attempt to run the application using the Capture Documents feature - I get the following error message 'General Failure'. HP Scan and Capture for Windows 10 is a free scanning utility from the company that provides the best printing solutions, HP Inc. HP Scan and Capture for Windows 10 HP Scan and Capture for Windows 10 is a scanning app that works with any printers and nearby devices. The printer is linked to my lap top via a wifi connection & it is printing perfectly.Īs part of my troubleshooting I have deleted the application & loaded the latest version from the Windows Store. I tend to use it infrequently so the root cause may have happened some time over the past few weeks. Until this time the application has been operating perfectly. Recently my HP Scan & Capture application has stopped working. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.

Hp scan and capture app